Franco Chain

our Franco Chain, this chain is perfect for adding a touch of sophistication to any outfit. Its intricate design and durable build make it a must-have for any fashion-forward individual.

Lifetime Warranty Policy

At S.J., we stand by the quality and craftsmanship of our jewelry, offering a Lifetime Warranty for your peace of mind. This warranty ensures your jewelry remains a lasting investment, reflecting our commitment to excellence.

What Our Lifetime Warranty Covers

1. Manufacturing Defects: Any issues related to the quality of materials or craftsmanship, such as tarnishing, scratches, or structural problems, will be repaired or replaced free of charge.
2. Accidental Damage: If your item is accidentally damaged during normal use, we will replace it with the same or a comparable design at no extra cost.

Conditions for Exchanges or Refunds

• Original Product Required: To process any warranty claim, exchange, or refund, the original S.J. product must be returned to us.
• No Unauthorized Modifications: Items altered or repaired by third parties void this warranty.
• Accurate Product Verification: We reserve the right to inspect returned items to ensure authenticity. Products found to be counterfeit, or not purchased from S.J., will not qualify for exchanges, refunds, or warranty coverage.

Fraud Prevention Measures

To protect against fraudulent claims, all S.J. products are verified for authenticity upon return. If a counterfeit or non-S.J. product (e.g., stainless steel or alternative materials) is sent back, the warranty and any refunds will be void. Fraudulent claims may result in further investigation to protect our customers and business integrity.

What the Warranty Does Not Cover

• Normal wear and tear from extended use.
• Loss, theft, or deliberate misuse of the product.
• Dissatisfaction unrelated to product quality (e.g., personal preference changes).

Easy Process for Claims

We want our customers to feel confident in their purchase. If you believe your jewelry qualifies for warranty service:

1. Contact our customer service team with proof of purchase and photos of the issue.
2. Return the product for inspection and verification.
3. Receive a repair, replacement, or refund, based on the assessment.

At S.J. , we prioritize customer satisfaction, ensuring you always receive the luxury experience and lasting quality you deserve.

Our Materials: Pure 925 Sterling Silver with Rhodium Plating
At S.J. , we are committed to crafting jewelry of unparalleled quality. All of our pendants and chains are made from pure 925 sterling silver, a premium precious metal known for its durability, elegance, and timeless appeal. To further enhance the brilliance and longevity of our designs, we apply a rhodium plating finish, a luxurious touch often used in fine jewelry to provide additional resistance to tarnish and scratches.

Why We Choose Sterling Silver Over Cheaper Alternatives
While many competitors opt for 316L stainless steel or other inexpensive materials, we believe in delivering only the best. 316L stainless steel, while advertised as "no tarnish," is a much cheaper, industrial-grade material often used in lower-quality jewelry. It lacks the value, weight, and sophistication of sterling silver, making it a common choice for mass-produced, budget-friendly products.

925 sterling silver is a precious metal with intrinsic value, offering superior craftsmanship, beauty, and a lasting investment. Our commitment to using only sterling silver ensures that every piece you purchase from us is a treasure, designed to stand out and hold its value over time.

Craftsmanship That Reflects Our Standards
Each S.J. jewelry piece is crafted with precision and care, ensuring that it meets the highest standards of quality. By choosing S.J., you’re not only investing in jewelry made from the finest materials but also joining a brand that prioritizes authenticity, luxury, and lasting beauty.

The Difference You Deserve
When you choose S.J., you’re choosing jewelry that embodies excellence. Say goodbye to cheap imitations and embrace the elegance and prestige of pure sterling silver and rhodium-plated craftsmanship.

We’re dedicated to delivering the finest handcrafted jewelry. Each piece is thoughtfully designed, meticulously crafted, and undergoes a rigorous quality check to ensure it meets our highest standards. Because of this dedication to perfection, processing takes time—but we promise it’s worth the wait. Our jewelry is exclusive, high-quality, and made to stand out.

Free Standard Shipping: Available on all U.S. orders .

Processing Time: As each piece is handcrafted and made to order, please allow 15-20 business days for production before your item is shipped. This ensures every piece is completed with the highest level of care and precision.

Shipping Details:

• Once your item is ready, it will ship via Priority Mail to minimize delivery time.
• All packages include tracking information for your convenience.

Shipping Rates & Delivery Times (excluding processing time):

• United States: FREE standard shipping on orders over $100 (Delivery in 15-20 business days after shipping).
• Canada: FREE standard shipping on orders over $100 (Delivery in 15-20 business days after shipping).

Important Information:

• S.J. Jewelry is not responsible for duties, taxes, or delays caused by the shipping carrier or customs clearance. Delivery times do not include Saturdays, Sundays, or holidays.
• Customs, duties, and taxes are non-refundable. If a shipment is refused due to unexpected import fees, the cost of the original shipping, return shipping, and any customs/duties/taxes will not be refunded.

Every Piece Is Worth the Wait:
Your handcrafted jewelry is designed with the utmost care to be as unique and exclusive as you are. Thank you for choosing S.J. Jewelry—we’re honored to create something truly special just for you!